Tadam

01.
Branding
UX/UI Design
2021
Tadam sets itself apart in food delivery industry by prioritizing accessibility, customer satisfaction, and sustainability.
Description

Tadam sets itself apart in food delivery industry by prioritizing accessibility, customer satisfaction, and sustainability. It is a food delivery app that aims to enhance customer service quality while reducing delivery costs, making it more accessible. We partnered with the Tadam team early on in their MVP development, aiming to create a distinct brand identity and a user-centric mobile app design. The food delivery industry is intensely competitive, often described as a saturated 'red ocean' where differentiation through branding and recognition is crucial for standing out.

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OBJECTIVES

Our team's mission extended beyond just creating a visually appealing app. We wanted to revolutionize the entire delivery experience, focusing on service efficiency and user delight. With a tight deadline in mind, we tackled both service delivery protocols and user touchpoints. The goal: a seamless, efficient, and memorable experience that fosters customer loyalty and sets new standards in the industry.

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KEY USER PAIN POINTS
The name "Cosmo" wasn't just chosen at random – it embodies the platform's mission. It reflects our commitment to not only simplifying travel but also elevating the entire experience. The logo, fonts, and colours were meticulously chosen to reflect this core value – effortless navigation and the ability to reach any destination, be it a cozy village or the moon. To bring Cosmo's vision to life, we embarked on a collaborative journey with the client. Through brainstorming sessions, we delved deep into market data and customer insights. This partnership allowed us to gain a crystal-clear understanding of their vision for the app. With this foundation in place, our team started the process of sketching wireframes. We analyzed competitor apps, pinpointing weaknesses in UX/UI design. By incorporating user insights and addressing competitor shortcomings, we streamlined user flow options and ensured a well-structured, intuitive user journey. Ultimately, this approach significantly accelerated the process of finalizing the prototype.
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Results

Distinctive Branding: Developed a cohesive and memorable brand identity for Tadam, which enhanced its visibility and differentiation in a competitive market. This included crafting a unique logo, color scheme, and a consistent visual language that resonated with the target audience.

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Cosmo